PRIVACY POLICY AND TERMS OF USE
Travis Norris | Compass
Operated through Double Eagle Capital, LLC
www.travisnorris.com
1. Introduction and Scope
This Privacy Policy and Terms of Use (the “Policy”) governs access to and use of the website located at www.travisnorris.com (the “Site”) and any related services, content, tools, communications, and functionalities (collectively, the “Services”) offered by Travis Norris, a real estate professional affiliated with Compass as broker of record (“we,” “us,” or “our”).
This Policy is intended to provide a comprehensive description of how personal information is collected, used, disclosed, retained, and protected, and to establish the legal terms and conditions governing all use of the Site and Services. By accessing or using the Site, you acknowledge and agree to the terms of this Policy. If you do not agree, you must discontinue use immediately.
This Policy applies solely to the Site and Services and does not extend to third-party websites, applications, or services that may be linked or integrated. Such third parties operate under their own policies, for which we bear no responsibility.
2. Personal Information We Collect
We collect personal information through multiple channels, including directly from users, automatically through technology, and from third-party sources. Categories of information collected may include identifiers, contact details, transactional data, behavioral data, and inferred preferences.
2.1 Information You Provide
When you interact with the Site or Services, you may voluntarily provide personal information, including but not limited to your name, email address, phone number, mailing address, property interests, transaction goals, and communication preferences. This includes information submitted through inquiry forms, valuation requests, property searches, registration portals, or direct communications.
2.2 Information from Third Parties
We may obtain information from public records, MLS/IDX data feeds, marketing partners, analytics providers, social media platforms, and commercially available data sources. Such information may include property ownership records, demographic attributes, or behavioral indicators.
2.3 CRM and Communication Data
We utilize customer relationship management systems to store and organize communications and interactions. This may include email content, text messages, call logs, notes, timestamps, attachments, and engagement metrics. Communications may be synchronized and retained for operational and compliance purposes.
2.4 Automatic Data Collection
We and our service providers automatically collect information regarding device characteristics, browsing behavior, IP address, geolocation at a general level, session duration, navigation paths, and interaction with content. Technologies used include cookies, pixels, web beacons, and local storage mechanisms.
3. Cookies, Tracking Technologies, and Analytics
The Site employs cookies and similar technologies to enable functionality, personalize user experience, analyze performance, and support advertising initiatives. Third-party analytics tools, including but not limited to Google Analytics and advertising platforms, may collect and process data regarding your interactions with the Site.
You may control cookie preferences through your browser settings; however, disabling such technologies may impact functionality.
4. Use of Personal Information
We process personal information for legitimate business purposes, including:
- Providing, maintaining, and improving the Site and Services
- Facilitating real estate transactions and communications
- Responding to inquiries and delivering requested information
- Sending marketing communications and property updates
- Managing relationships and preferences
- Complying with legal obligations and regulatory requirements
- Preventing fraud, enforcing agreements, and protecting rights
5. Artificial Intelligence and Automated Processing
We may utilize artificial intelligence technologies to generate content, assist communications, analyze data, and improve services. AI-generated content may include property descriptions, market insights, communications, and marketing materials.
Such outputs may contain inaccuracies or omissions. Users are expressly advised not to rely solely on AI-generated content and must independently verify all information.
Automated systems may assist in communication responses and recommendations; however, these do not constitute professional advice.
6. Sharing of Personal Information
We do not sell personal information as defined under California law. We may disclose personal information under the following circumstances:
- To service providers performing functions on our behalf, including hosting, CRM, marketing, analytics, and technology services
- To affiliated entities and contractors for operational purposes
- To professional advisors such as attorneys, accountants, and insurers
- To comply with legal obligations, court orders, or regulatory requests
- In connection with business transfers or restructuring
We do not share SMS consent or phone numbers with third parties for marketing purposes.
7. Advertising and Interest-Based Tracking
We may engage in targeted advertising through third-party platforms that utilize cookies and tracking technologies to deliver relevant content and measure effectiveness. These activities may constitute “sharing” under California law.
Users may opt out of interest-based advertising through browser settings, platform tools, or recognized opt-out frameworks.
8. Privacy Choices and Opt-Out Rights
You may exercise control over your personal information through the following methods:
- Opting out of marketing emails via unsubscribe links
- Opting out of SMS communications by replying STOP
- Managing cookie preferences through browser settings
- Utilizing Global Privacy Control signals where supported
We honor Global Privacy Control (GPC) signals as valid opt-out requests where applicable.
9. SMS and Communication Consent
By submitting any form on the Site, you expressly consent to receive communications from Travis Norris and/or Compass via phone, email, and SMS text messaging regarding real estate services, property inquiries, listings, market updates, and related offerings.
Message frequency may vary. Message and data rates may apply. Consent is not a condition of purchase. You may opt out at any time by replying STOP to SMS messages or using unsubscribe links in emails.
10. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on the nature of the data and the relationship with the user.
11. Third-Party Links and Services
The Site may contain links to third-party websites or integrations. We do not control and are not responsible for the content, policies, or practices of such third parties.
12. Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no system is completely secure, and we disclaim any guarantee of absolute security.
13. Children’s Privacy
The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
14. California Privacy Rights (CCPA/CPRA)
California residents have the following rights:
- Right to know the categories and specific pieces of personal information collected
- Right to request deletion or correction of personal information
- Right to opt out of sharing for cross-context behavioral advertising
- Right to limit use of sensitive personal information
- Right to non-discrimination
Requests may be submitted via email to travis.norris@compass.com. We will verify identity and respond within statutory timeframes.
15. Categories of Personal Information Collected
In the preceding twelve months, we may have collected:
- Identifiers (name, email, phone, IP address)
- Commercial information (property preferences, inquiries)
- Internet activity (browsing behavior)
- Geolocation data (approximate location)
- Inferences (preferences and interests)
Sensitive personal information is not actively collected except where voluntarily provided.
16. IDX/MLS and Real Estate Disclaimers
All property information displayed on the Site is deemed reliable but not guaranteed. Data may be sourced from multiple listing services (MLS) or Internet Data Exchange (IDX) feeds and is subject to change without notice.
We make no representations regarding the accuracy, completeness, or availability of any property. Users must independently verify all information, including but not limited to square footage, lot size, zoning, condition, and legal compliance, through qualified professionals.
No guarantee is made that any listed property is currently available or that any valuation or estimate reflects actual market value.
17. Fair Housing and Non-Discrimination
We are committed to compliance with all applicable fair housing laws. The Site and Services are provided without regard to race, color, religion, sex, handicap, familial status, national origin, or any other protected class.
18. No Professional Advice
Content on the Site does not constitute legal, financial, tax, or investment advice. No attorney-client, broker-client, or fiduciary relationship is created solely through use of the Site.
19. Intellectual Property
All content, design, text, graphics, logos, and software on the Site are owned or licensed and protected by intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.
20. Prohibited Use
Users agree not to misuse the Site, including but not limited to unauthorized access, data scraping, interference with functionality, or use for unlawful purposes.
21. Disclaimer of Warranties
The Site and Services are provided “as is” and “as available” without warranties of any kind, whether express or implied. We disclaim all warranties, including merchantability, fitness for a particular purpose, and non-infringement.
22. Limitation of Liability
To the fullest extent permitted by law, Travis Norris, Compass, and all affiliated parties shall not be liable for any indirect, incidental, consequential, or punitive damages arising from use of the Site or Services.
23. Indemnification
You agree to indemnify and hold harmless Travis Norris, Compass, affiliates, and service providers from any claims, damages, or expenses arising from your use of the Site or violation of this Policy.
24. Arbitration and Dispute Resolution
Any dispute arising out of or relating to this Policy or the Site shall be resolved through binding arbitration in California, except where prohibited by law. You waive any right to participate in class actions.
25. Governing Law
This Policy shall be governed by the laws of the State of California, without regard to conflict of law principles.
26. Updates to This Policy
We reserve the right to modify this Policy at any time. Changes will be effective upon posting to the Site. Continued use constitutes acceptance of the updated terms.
27. Contact Information
Travis Norris
Compass Real Estate
Website: www.travisnorris.com
Email: travis.norris@compass.
Phone: 858-812-9700